Having an account with the State Bank of India (SBI) is almost a household tradition. However, opening an account with the country’s largest lender is a time-consuming process. Customers have taken to social media to express their dissatisfaction with their account opening or other work experiences. Taking to Twitter, @RajSing68391981 described his experience during a branch visit.
“Bad experience every time I visit branch for a/c open or other works, they always show next level attitude or pass work from one employee to another.. really irritating services,” tweeted @RajSing68391981.
“We regret the inconvenience caused to you,” SBI tweeted in response to the user. And encouraged Raj to file a complaint.
SBI: How to file a complaint
Please register a complaint at https://crcf.sbi.co.in/ccf/
Register Your Complaint
Raise Complaint or Request
Under Personal Segment/Individual Customer
Under General Banking for Branch Related category.
You can also register your complaint by calling our contact center at Toll-Free Numbers- 1800 1234, 1800 2100, 1800 11 2211, 1800 425 3800 or at Toll-Free Number: 080-26599990.
How to open SBI savings account
Visit the SBI branch that is most convenient for you.
Request an account opening form from the bank executive.
Check that all of the fields have been filled out correctly. The information on the application form should match the information on the KYC documents that have been submitted.
The customer must now make an initial deposit of $1,000.
The account holder will be given a free passbook and cheque book as soon as the bank completes the verification process.
Steps to open SBI savings account online
SBI has reopened the ‘SBI Insta Saving Bank Account’ option for customers who want to open an online account through the Yono platform. The ‘SBI Insta Saving Bank Account’ will provide an entirely paperless and instant digital savings account opening experience. Customers can open an SBI Insta Saving Bank Account by downloading the YONO app and entering their PAN and Aadhaar details. Following that, you will be given a one-time password (OTP). Fill out the OTP and other relevant details. When the process is finished, the account holder’s account will be instantly activated and he or she will be able to begin transacting. Customers will be able to upgrade to full KYC by visiting their nearest SBI branch within a year.